Shipping policy

At Garden Villa, we believe choosing products for children should feel joyful—from the moment you start browsing to the moment your package arrives. That’s why our shipping process is designed to be clear, steady, and worry-free, giving you confidence every step of the way.

Shipping Costs & Delivery Area

We cover all delivery costs within the United States.
The price you see at checkout is exactly what you pay—no extra fees.At this time, we ship exclusively within the United States. Each order is handled with care and attention before it begins its journey to you.

Processing Time & Delivery Time

Your order moves through two main stages:

1. Processing

• Duration: 1–2 business days
• During this time, we carefully prepare and pack your items.

2. Transit

• Duration: 3–7 business days
• Once your package is on the way, the carrier handles the remaining delivery.

Most customers receive their orders within 4–9 business days.Our cut-off time for same-day processing is 2:00 PM (GMT-05:00) Eastern Standard Time (New York), Monday through Saturday.

Tracking & Updates

Once your order ships, you will receive a confirmation email with your tracking information. This allows you to follow your package as it travels to your doorstep.Although we aim for timely delivery, delays can occasionally occur due to seasonal volume, weather conditions, or carrier-related issues. If anything affects your delivery, we will keep you informed.

Need Help?

If you have any questions about your shipment or need assistance, feel free to reach out to us at support@thegardenvila.com.
We’re always here to help.